After familiarizing yourself with Chapter 10 and the concepts of UM (Utilization

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After familiarizing yourself with Chapter 10 and the concepts of UM (Utilization Management) please answer the following:
What UM practices does your health insurance company follow to control costs and ensure provision of medically necessary services? This information may be available in your insurance benefits booklet or on your health plan’s website. If you do not have health insurance, go to the website of any major health insurance company, and list the practices this company follows to control costs and to ensure provision of medically necessary services.
1. What qualities do you think make up successful teams? Explain.
2. What are the different aspects of leadership? How are they important? What is necessary to ensure they are accomplished? Explain.

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