After reading Chapter 9, refer to the Case Study in that chapter that explains the problem that one hospital was having with heel ulcerations (p. 231) to answer the following questions. Be sure that you are using the Weekly Assignment Template as you format your answers.
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Ch. 9 Q. 1 – What process changes could be implemented to achieve 80 to 90 percent reliability in preventing and managing heel ulcerations?
Ch. 9 Q. 2 – If process changes are made to achieve 80 to 90 percent reliability, how would you measure the effectiveness of these changes?
Ch. 9 Q. 3 – What process changes could be implemented to reach 95 percent reliability in preventing and managing heel ulcerations?
Ch. 9 Q. 4 – If process changes are made to achieve 95 percent reliability, how would you measure the effectiveness of these changes?
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