Prepare 5 slides Use all of the RATER principal dimensions in Chapter 3 to cate

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Prepare 5 slides
Use all of the RATER principal dimensions in Chapter 3 to categorize the incident from PPT1
-Use all of the Kano Model from Chapter 3 to illustrate customer requirements for your organization
-Describe the choices for gathering the voice of your customer and the best method for your organization
-Describe your selected process for complaint Management for your organization

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